When you contact your IT help desk, you want your computer problem resolved right away. And if an issue is too complicated, you want the issue resolved sooner than later.
The Zog Blog
If you’ve ever had to deal with your IT support desk, I’m sure you’ve had to deal with waiting on hold. If you’re lucky, maybe you’ll at least get to
Maybe you’re not aware, but the help desk is often regarded as one of the easiest ways into your networks. Security experts often refer to help desks as a companies’