Co-Managed IT Support and Services

A partnership that helps organizations maximize their technology management efficiencies by combining their existing internal IT department with an outsourced IT partner.

Signs that your IT team may be overwhelmed and need help:

  • Your staff is complaining about response time to open tickets
  • Resolution to important issues is taking too long because your team is having to spend extra time researching the answer
  • You notice the skill level of your employees hasn’t grown with the world of ever changing and evolving world of technology
  • Your “IT person” wears multiple hats and has other jobs or responsibilities to handle
  • You are losing potential business to competitors with superior technology solutions
  • Your IT manager can’t take PTO because no one can cover their workload

There are many different ways to implement a co-managed IT support plan within your business. Businesses end up saving money when they implement a co-managed IT approach. If you have someone internally that can handle the day-to-day tasks and employee support but doesn’t have a wide range of skills, all high-level technology needs can be handled by Zog. Saving you from having to pay the salary of a seasoned IT expert and giving you access to an entire team of technology experts at a fraction of the cost.

Benefits of Co-Managed:

No vacation or sick days like an employee

Save money while maximizing productivity

Help with keeping your company safe and protected with cutting edge knowledge of security issues and threats – take the pressure off of you

Scalability to match your growth

Specialized skill set – wide range of skills and subject matter experts

Help grow your internal IT employees’ knowledge and skill set as they work with dedicated IT professionals on a daily basis

The #1 reason companies seek out the help of a managed service provider is cybersecurity. Cybercrime rates continue to skyrocket and attacks grow more advanced every day.

Does your team spend too much time “in the weeds” of day-to-day support?
A solid cybersecurity plan should include:

Staff Cybersecurity Awareness Training
Phishing Attack Simulations
Email Security & Encryption
Endpoint Detection & Response (EDR, Next-Generation Anti-Virus)
Cloud DNS Web Filtering
Business Continuity Planning (BCP)
Security Patching & Management
Multi-Factor Authentication (MFA)

Zog will provide a SWOT analysis to evaluate your teams’ needs, skills, and priorities to divide responsibilities based on time, skillset, tools, and short and long-term goals.

Reliable IT Support for Your Entire Business

Managed IT Services

Managed IT Services

Keep your tech systems optimized 24/7 and prevent IT breakdowns
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Managed Security

Managed Security

Safeguard your business against cyberattacks through comprehensive managed cybersecurity solutions
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Cloud Services

Cloud Services

Supercharge your efficiency, productivity, security, and collaboration
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Disaster Recovery

Disaster Recovery

Ensure your business and its data can survive anything that life throws at it
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IT Consulting

IT Consulting

Create a technology strategy for long-term success and make confident decisions about your IT with help from our experts
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Co-Managed IT Support and Services

Co-Managed IT Support and Services

A partnership that helps organizations maximize their technology management efficiencies by combining their existing internal IT department with an outsourced IT partner.
Learn More
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